REP-0004: Warning: Unable to open user preference file

Metalink id:
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R12: Request Logs Contain the Message "REP-0004: Warning: Unable to open user preference file" [ID 1120529.1]

Symptoms:

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All concurrent requests that run REPORTS are printing the following warning in the request log.

REP-0004: Warning: Unable to open user preference file.

Cause:

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This message occurs when the concurrent process attempts to open the Oracle Reports executable and your local preference file cannot be found or opened. This is just a warning, so the request will continue to run even if this occurs.

Solution:

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To resolve the warning, copy the prefs.ora file from your Reports Builder $ORACLE_HOME/tools/admin/ directory into the Applications $HOME directory.

Example:

Copy of the file prefs.ora in the directory /u01/prod/apps/tech_st/10.1.2/tools/admin to the directory  /home/appprod/.

appdev@ctssd $ pwd
/u01/erpapp/10.1.2/tools/admin
appdev@ctssd $ cp prefs.ora /export/home/apptest

Note: Bounce apache service.

After doing above steps my issue resolved.

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